2019 winners
Winners and highly commended (in alphabetical order)
Discover the remarkable winners of the 2019 Bristol, Bath and Somerset Tourism Awards, showcasing the very best of Somerset’s thriving tourism industry. From exceptional accommodations to inspiring attractions and experiences, these winners represent excellence and innovation. Celebrate their achievements and see why Somerset continues to captivate visitors from near and far.
Accessible and Inclusive Tourism Award
sponsored by Purple Cloud Consultancy
Gold
The Roman Baths & Pump Room, Bath romanbaths.co.uk @RomanBathsBath
Silver
Noah’s Ark Zoo Farm, Wraxall noahsarkzoofarm.co.uk @noahs_ark_zoo
Bronze
West of England Falconry, Near Bath westofenglandfalconry.org.uk
Commended
Battle Archery, Keynsham battlearchery.co.uk @battlearchery
Active and Sporting Experience Award
sponsored by The Samphire Club
Gold
Wild Wookey, Wells wildwookey.co.uk @wildwookey
Silver
Mill on the Brue Outdoor Activity Centre, Bruton millonthebrue.co.uk @millonthebrue
Bronze
Battle Archery, Keynsham battlearchery.co.uk @battlearchery
Age Friendly Tourism Business of the Year
sponsored by Age UK Somerset
Gold
Railway Cottage Holidays, Wiliton railwaycottageholidays.co.uk @LavenderHillHol
Silver
BBC Bristol Tours, Bristol bbc.co.uk/showsandtours @bbcshowstours
Bronze
The Blitz Tearoom, Weston-super-Mare theblitz.uk @TheBlitzWSM
Bed and Breakfast and Guesthouse of the Year
sponsored by Sunflower Social Media
Gold
The Old Stables Bed & Breakfast, Shepton Mallet theoldstablesbandb.com @oldstablesbandb
Silver
Brooks Guesthouse Bristol brooksguesthousebristol.com @brooksguesthous
Bronze
Brooks Guesthouse Bath, brooksguesthouse.com @brooksguesthous
Business Events Venue of the Year
sponsored by Aldwick Estate Vineyard
Gold
Assembly Rooms, Bath bathvenues.co.uk @BathVenues
Silver
Middlewick Holiday Cottages, Glastonbury themiddlewick.co.uk @TheMiddlewick
Café/Tearoom of the Year
sponsored by Cornish Tea and Coffee
Gold
The Blitz Tearoom, Weston-super-Mare theblitz.uk @TheBlitzWSM
Silver
The Holy Cow Café, Chilcompton theholycowchilcompton.co.uk @theholycowcafe_
Bronze
The Bishop’s Table, Wells bishopspalace.org.uk/attractions/restaurant/ @Bishops_Palace
The Full Stop Café, Bristol bookbarninternational.com/café @Bookbarn_BBl
Camping and Holiday Park of the Year
sponsored by Vickery Holman
Gold
Stonebridge Farm Caravan Park, Weston-super-Mare stonebridgefarmcaravanpark.co.uk @stonebridge_cp
Silver
Long Hazel Park, Yeovil longhazelpark.co.uk @longhazelpark
Customer Service Superstar Award
sponsored by Elavon
Gold
Greg Malpas, Aerospace Bristol aerospacebristol.org @BristolAero
Silver
Morgana West, Glastonbury Information Centre glastonbury.uk @GlastonburyTIC
Dog Friendly Business of the Year
sponsored by Forthglade
Gold
Holi Moli Beach Hut, Dunster dunsterbeachhut.com @DunsterBeachHut
Silver
Lucknam Park Hotel & Spa, Colerne lucknampark.co.uk @LucknamPark
Commended
The Beach Hotel, Minehead thebeachhotel.org @TheBeach_Hotel
Ethical, Responsible and Sustainable Tourism Award
sponsored by Clarks Village
Gold
Mill on the Brue Outdoor Activity Centre, Bruton millonthebrue.co.uk @millonthebrue
Silver
Noah’s Ark Zoo Farm, Wraxhall noahsarkzoofarm.co.uk @noahs_ark_zoo
Bronze
Battle Archery, Keynsham battlearchery.co.uk @battlearchery
Forthglade Dog Friendly Pub of the year
sponsored by Forthglade
Gold
The Wheatsheaf, Bath wheatsheafcombehay.com @Wheatsheaf_Bath
Silver
The Prince of Wales, Stoke Sub Hamdon princeofwaleshamhill.co.uk @POWHamHill
Bronze
The Blue Ball Inn, Triscombe blueballquantocks.co.uk
Commended
The Farmers Arms, Taunton farmersarmssomerset.co.uk
Glamping Business and Alternative Accommodation of the Year
sponsored by Services for Tourism
Gold
The Treehouses, Wiliton treehouseholidays.co.uk @LavenderHillHol
Silver
Esme’s Escape – Luxury Shepherd’s Hut, Crewkerne esmes-escape.co.uk
Stocklinch Shepherds Hut, Stocklinch stocklinchshepherdshut.co.uk @FionaDay1969
Bronze
Middle Stone Farm Glamping, Brompton Ralph middlestonefarm.com @middlestonefarm
International Tourism Award
sponsored by Simpleview
Gold
The Roman Baths & Pump Room, Bath romanbaths.co.uk @RomanBathsBath
Silver
Mad Max Tours, Bath madmaxtours.co.uk @madmaxtours
Bronze
West of England Falconry, Near Bath westofenglandfalconry.org.uk
Large Hotel of the Year
sponsored by Clockwork Marketing
Gold
Lucknam Park Hotel & Spa, Colerne lucknampark.co.uk @LucknamPark
Silver
Village Hotel Bristol, Filton village-hotels.co.uk/hotels/bristol
Bronze
Doubletree by Hilton Cadbury House, Congresbury cadburyhotelbristol.co.uk @CadburyHouse
Commended
Bristol Marriott City Centre, Bristol marriott.com/brsdt @MarriottBristol
Large Visitor Attraction of the Year
sponsored by Pear Communications
Gold
The Roman Baths & Pump Room, Bath romanbaths.co.uk @RomanBathsBath
Silver
Noah’s Ark Zoo Farm, Wraxall noahsarkzoofarm.co.uk @noahs_ark_zoo
Bronze
The Bishop’s Palace and Gardens, Wells bishopspalace.org.uk @Bishops_Palace
Learning Experience of the Year
sponsored by VisitBristol
Gold
Sweet Cumin, Radstock sweetcumin.co.uk @sweetcumin
Silver
Mad Max Tours, Bath madmaxtours.co.uk @madmaxtours
West of England Falconry, Near Bath westofenglandfalconry.org.uk
Commended
Tor’s Tours, Glastonbury tors.tours @TorsTour
New Tourism Business Award
sponsored by Exmoor Distillery
Gold
The Apartment, Bath apartmentbath.com @apartmentbath_
Silver
Esme’s Escape – Luxury Shepherd’s Hut, Crewkerne esmes-escape.co.uk
Bronze
Bath Insider Tours, Bath bathinsidertours.co.uk @tours_bath
Commended
Le Vignoble, Bath levignoble.co.uk @LeVignobleBath
Outstanding Contribution to Tourism Award
sponsored by Bristol Airport
Jill Barker, Somerset/Middlewick Holiday Cottages
Pub of the Year
sponsored by Porter Dodson
Gold
The Litton, Near Wells thelitton.co.uk @thelitton
Silver
The Swan, Wedmore theswanwedmore.com @theswanwedmore
Bronze
The Hood Arms, Kilve thehoodarms.co.uk @hoodarmskilve
Commended
The Babbling Brook Inn, Shurton thebabblingbrookinn.co.uk @babblingbrook42
The Exmoor White Horse Inn, Exford exmoor-whitehorse.co.uk @ExmoorWhiteHors
The Stags Head Inn, Yarlington stagsheadinn.co.uk
Restaurant/Bistro of the Year
sponsored by VisitExmoor
Gold
Menu Gordon Jones, Bath menugordonjones.co.uk @MenuGordonJones
The Olive Tree Restaurant, Bath olivetreebath.co.uk @olivetreebath
Silver
The Brasserie by Lucknam Park, Colerne lucknampark.co.uk @LucknamPark
Bronze
The Coleridge Restaurant, Wootton Courtenay dunkerybeaconaccommodation.co.uk/the-coleridge-restaurant/ @DunkeryBeaconCH
The Langford, Fivehead langfordfivehead.co.uk @langford5head
Self Catering Accommodation of the Year
sponsored by Quality in Tourism
Gold
Holi Moli Beach Hut, Dunster dunsterbeachhut.com @DunsterBeachHut
Silver
Lavender Hill Holidays, Wiliton lavenderhillholidays.co.uk @LavenderHillHol
Bronze
Cossington Park, Near Bridgwater cossingtonpark.com @cossington_park
Commended
The Apartment, Bath apartmentbath.com @apartmentbath_
Small Hotel of the Year
sponsored by Christie & Co
Gold
The PIG near Bath, thepighotel.com @The_Pig_Hotel
Silver
The Queensberry Hotel, Bath thequeensberry.co.uk @thequeensberry
Bronze
Dunkery Beacon Country House, Wootton Courtenay dunkerybeaconaccommodation.co.uk @DunkeryBeaconCH
Commended
The Beach Hotel, Minehead thebeachhotel.org @TheBeach_Hotel
Small Visitor Attraction of the Year
sponsored by VisitBath
Gold
The Herschel Museum of Astronomy, Bath herschelmuseum.org.uk @HerschelMuseum
Silver
West of England Falconry, Near Bath westofenglandfalconry.org.uk
Bronze
Berkeley Castle, Berkeley berkeley-castle.com @berkeleycastle
The New Room (John Wesley’s Chapel), Bristol newroombristol.org.uk @NewRoomBristol
Commended
Lytes Cary Manor, Somerton nationaltrust.org.uk/lytes-cary-manor
Museum of Bath Architecture, Bath museumofbatharchitecture.org.uk @MuseumBathArch
Spa and Wellbeing Experience of the Year
sponsored by Beco Energy
Gold
ESPA at Lucknam Park, Colerne lucknampark.co.uk @LucknamPark
Silver
Spa 15 at No15 Great Pulteney, Bath no15greatpulteney.co.uk @no15gp
Bronze
Buff Urban Day Spa, Taunton buffdayspa.co.uk @buffdayspa
Commended
Charlton House Hotel & Spa, Shepton Mallet bannatyne.co.uk/hotel/charlton-house @charltonhouse
Tourism Event/Festival of the Year
sponsored by Bath Ales
Gold
Bath Christmas Market bathchristmasmarket.co.uk @bathxmasmarket
Silver
Glastonbury Abbey Medieval Fayre glastonburyabbey.com @GlastonburyAbbe and steamhorseevents.com @SHEventsLtd
Tourism Innovation Award
sponsored by VisitSomerset
Gold
Barley Wood, Wrington barleywood.org @Barley_Wood
Silver
Visit Weston, Weston-super-Mare visit-westonsupermare.com @visitweston
Visitor Information Service of the Year
sponsored by What’s On Somerset
Gold
Visit Weston VIC visit-westonsupermare.com @visitweston
Silver
Glastonbury Information Centre glastonbury.uk @GlastonburyTIC
Bronze
Cartgate TIC, Stoke-sub-Hamdon visitsouthsomerset.com @VisitSSomerset
Commended
Bristol TIC – Destination Bristol visitbristol.co.uk/your-visit/visitor-information @VisitBristol
Wedding Venue of the Year
sponsored by Hotel Perfect
Gold
Barley Wood, Wrington barleywood.org @Barley_Wood
Silver
Lucknam Park Hotel & Spa, Colerne @LucknamPark
Bronze
The Roman Baths & Pump Room, Bath bathvenues.co.uk @BathVenues
Winner of Winners
sponsored by NFU Mutual Wrington
Barley Wood, Wrington barleywood.org @Barley_Wood